Payments
All orders are Cash On Delivery in US Dollars only.
Shipping & Delivery
1 to 2 Bussiness days. We strive to process and ship orders as quickly as possible.
Please ensure that the address provided at checkout is accurate. Shapewreck cannot be held responsible for undelivered orders due to incorrect address information.
Returns & Refunds
Returns must be initiated within 3 days of receiving your order.
Items must be unwashed, undamaged, and unused. Please return all items in their original packaging with intact labels.
Yes, a return fee of $3 is applicable for all returns. Ensure the return fee is paid before shipping the item back to avoid delays.
Exchange
Exchange must be initiated within 3 days of receiving your order.
Yes, you can exchange an item once for a different size.
For orders over $100, exchanges are free of charge. For orders below $100, an exchange fee of $3 is applicable, and customers are responsible for return shipping costs. Shapewreck covers the shipping costs back to the customer for the newly sized item.